Executive Summary |The CEO's dilemma: how companies can respond to uncertainty and transform for resilience Macro Current environment is fraught with increasing uncertainty driven by a set of global disruptions and outlook exacerbated by macroeconomic headwinds; global recession risks are elevated It is imperative for organizations to face uncertainty with an immediate response and a plan to win Need for Building resilience creates significant competitive advantages for companies, especially when future crises arise as a result of external shocks and disruptions immediate Rapid and sustained success for all companies requires a focus on both the WHAT,in the form of value action delivery actions needed, and the HOW, in terms of the best way to make these plans truly happen WHATactions companies need to take rests on identifying immediate actions and creating an mp m a p a a x “ f- f ” a d. veer The starting point of the transformation should be a pragmatic, rapid assessment, with an evaluation of key esr value drivers and execution of immediate response and resilience actions l ights r How to For sustained results, establishing a strong behavior and mindset within the organization is equally Al. oupr important, comprising four elements: G respond ting sul and ensure • Executional certainty: setting up comprehensive transformation governance including a transformation Con ton sustained management office that drives actions using agile planning cycles Bos by 2 impact • Culture and purpose: creating the desired organizational environment for sustained change 202 • Leader enablement: activating and motivating leaders to embody role-model best practices © • People engagement: defining key activities and linking desired purpose, culture, and target behaviors ight 2 opyrC